How to remove Dynamsoft Plug-in?

This article applies to the following Dynamsoft image acquisition SDKs

- Dynamic Web TWAIN (DWT)
- ImageCapture Suite (ICS)

If you used MSI file for deployment of the plugin on server, please

1. Close the browsers (Chrome, Firefox, Safari, Opera, etc.) to make sure the SDK is not in use.

2. Go to Control Panel, find the Plugin (Dynamic Web TWAIN/ImageCapture Suite Plug-in) and do uninstallation.

For Chrome:

1). Close all browsers
2). Stop the service in the view local services page of windows
3). Uninstall web twain from the control panel
4). If you wish to fully remove all files find the Dynamsoft folder under SysWOW or win32 folder and remove all content.

For Firefox:

if you used the XPI file for deployment, please go to Firefox menu Tools->Add-ons->Extensions, select the Plugin and click Remove, and then restart Firefox.

If the plugin is not removed after restarting Firefox, please check the following two paths and delete NPDynamicWebTwain.dll.

<C:\Windows\System32\dynamsoft\ or C:\Windows\SysWOW64\dynamsoft\
C:\Users\<user>\AppData\Roaming\Mozilla\Firefox\Profiles\pjyvjciz.default\extensions\{E41E2076-EEC6-4056-A3D9-3FF223309CA6}\plugins

For Mac:

1). Delete the Dynamic Web TWAIN folder in the applications section
2). Delete the 2 services related to Web TWAIN from the service list.

What if I cannot uninstall the plug-in?

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