How to remove the Dynamsoft Scanning Service from client side?

* For Windows end users

    • IE 10/11, Chrome, Firefox: how to uninstall the Dynamsoft Service
      1. Close the browsers to make sure the SDK is not in use.
      2. Remove the Dynamsoft Service through Control Panel.

* For macOS end users

    • how to uninstall the Dynamsoft Service
      Please use the Uninstall.pkg in the path below.
      Select Go > Applications > Dynamsoft > WebTwain > {installed version No.} > Uninstall.pkg

* For Linux end users

    • how to uninstall the Dynamsoft Service
      Uninstall dynamsoftservice on Debian/Ubuntu or Fedora end-user machine.

* For Windows end users

    • IE 10/11, Chrome, Firefox: how to uninstall the DynamicWebTWAIN Service
      1. Close the browsers to make sure the SDK is not in use.
      2. Remove the DynamicWebTWAIN Service through Control Panel.

* For macOS end users

    • how to uninstall the DynamicWebTWAIN Service
      Please use the Uninstall.pkg in the path below.
      Select Go > Applications > Dynamsoft > WebTwain > {installed version No.} > Uninstall.pkg

* For Linux end users

    • how to uninstall the DynamicWebTWAIN Service
      Uninstall dynamsoft-webtwain-service on Debian/Ubuntu or Fedora end-user machine.
If you used MSI file for deployment of the plugin on server, please
1. Close the browsers (Chrome, Firefox, Safari, Opera, etc.) to make sure the SDK is not in use.
2. Go to Control Panel, find the Plugin (Dynamic Web TWAIN Plug-in) and do uninstallation.For Chrome:
1). Close all browsers
2). Stop the service in the view local services page of windows
3). Uninstall web twain from the control panel
4). If you wish to fully remove all files find the Dynamsoft folder under SysWOW or win32 folder and remove all content.For Firefox:
if you used the XPI file for deployment, please go to Firefox menu Tools->Add-ons->Extensions, select the Plugin and click Remove, and then restart Firefox.
If the plugin is not removed after restarting Firefox, please check the following two paths and delete NPDynamicWebTwain.dll.

<C:\Windows\System32\dynamsoft\ or C:\Windows\SysWOW64\dynamsoft\
C:\Users\<user>\AppData\Roaming\Mozilla\Firefox\Profiles\pjyvjciz.default\extensions\{E41E2076-EEC6-4056-A3D9-3FF223309CA6}\plugins

For Mac:

1). Delete the Dynamic Web TWAIN folder in the applications section
2). Delete the 2 services related to Web TWAIN from the service list.

What if I cannot uninstall the plug-in?

See also:

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