Dynamic Web TWAIN Error: Error reading file

Symptoms:

When trying to load a file in Dynamic Web TWAIN you see the error: "Error reading file"

Cause:

This issue is caused by trying to load a file with non-English characters with a mismatched system language.

Solution:

Change the system settings so that the system language matches the characters used in the file name.

  1. Go to: Control Panel -> Region -> Administrative -> Change system locale
  2. Then restart windows.
Is this page helpful?

Leave a Reply

Your email address will not be published.