You have a TWAIN scanner, and you need to have a quick scan check with all the necessary functionality.
You can have a quick validation with your scanner on the following free scanning page:
This page is built with Dynamic Web TWAIN and kept up-to-date compatibility with the mainstream scanners from HP, Canon, Epson etc. It supports Internet Explorer 6 or above (32 bit/64 bit), any version of Chrome (32 bit/64 bit), any version of Firefox on Windows; and Safari, Chrome and Firefox on Mac OS X 10.6 or later.
If you have an interest in our scanning solution, please contact Dynamsoft support team for further assistance.