The total size of files to add, get, check in/out exceeds the maximum allowed size

Symptom:

When you perform operation on many files at one time, you might get the error that says one of the following:

The total size of files to add exceeds the maximum allowed
The total size of files to get exceeds the maximum allowed
The total size of files to check in exceeds the maximum allowed
The total size of files to check out exceeds the maximum allowed

Cause:

To prevent the SourceAnywhere Hosted server from being overwhelmed by very big operations, we set a limit on each operation on every account. Currently the default limit is 50M.

Resolution:

1. Please try operating on less files at a time
2. If you often need to operate on massive files, you can email support#dynamsoft.com (change # to @) to request a higher limit.