Error message: Error reading installation information





Symptom:


When you are
installing Dynamic .NET TWAIN, you may get the following
error message:

Error
reading installation information

Cause:



You may have
installed Dynamic .NET TWAIN before and the former installation
information has not been removed completely.

Resolution:

Please follow the below steps:


1. Remove the file C:\WINDOWS\system32\ds_nettwidr_f.dll (32-bit OS) or C:\Windows\SysWOW64\ds_nettwidr_f.dll (64-bit OS)
2. Open the Registry Editor (Regedit.exe)
3. Backup (export) your registration files (just in case)
4. Find the key {4FACC742-7827-470f-8360-D8738A47701D} and remove the
content beneath it.
5. Reinstall Dynamic .NET
TWAIN
.