Error: Cannot create ActiveX component

Symptom:

During the installation of ITA, you may receive the following error.

Error: Set Web Virtual Directory “Cannot Create ActiveX component”

Cause:

The Windows feature – IIS Metabase and ISS 6 configuration compatibility is turned off.
This may occurs on Windows 7 with ISS 7 installed.

Resolution:

1. Open Control Panel\Programs\Turn Windows features on or off.

2. Click turn on IIS Metabase and IIS 6 configuration compatibility.

3. Uninstall then reinstall Issue Tracking Anywhere.