Why is the working folder information lost?

Symptom:

After you re-installed the operating system or changed the SourceAnywhere Standalone server IP/port, you may find the working folder info you set before is lost.

Cause:

The working folder information is stored in a SV file under C:\Documents and Settings\<username>\Application Data\Dynamsoft\ SourceAnywhere Standalone folder.

It is named with server name_port_repository name_username.SV, such as demo.dynamsoft.com_7777_Default_dynamsoft1.SV.

If you changed either one of them, or you delete the SV file somehow, the working folder information will be lost.

Resolution:

If the issue is caused by changing the SourceAnywhere Standalone server IP/port, you can rename the server name and port of server name_port_repository name_username.SV to your current server IP and Port to retrieve the working folder.

Or, you need to reset the working folder.