Error message: The user ‘‘ is not configured in the Server


You may get the error when you try to log in.


  1. The user does not exist in SourceAnywhere for VSS.
  2. The user is inactive.
  3. The SourceAnywhere for VSS service is not restarted after adding the user.


Please verify the following things:

  1. The user has been added in SourceAnywhere for VSS Server Manager, as seen in the following figure:

  2. The status of this user is active.
  3. After you added this user in Server Manager, you restarted SourceAnywhere for VSS Service.