Error message: The user ‘‘ is not configured in the Server

Symptoms

You may get the error when you try to log in.

Cause

  1. The user does not exist in SourceAnywhere for VSS.
  2. The user is inactive.
  3. The SourceAnywhere for VSS service is not restarted after adding the user.

Resolution

Please verify the following things:

  1. The user has been added in SourceAnywhere for VSS Server Manager, as seen in the following figure:

  2. The status of this user is active.
  3. After you added this user in Server Manager, you restarted SourceAnywhere for VSS Service.