Error message: PNG format error or not supported

Symptoms:

When you intend to load a PNG file into Dynamic Web TWAIN, you may receive the following error message:

Cause:

The PNG file is not supported by Dynamic Web TWAIN.

Resolutions:

Currently,
we only ensure that images created by Dynamic Web TWAIN or Dynamic TWAIN can be loaded into Dynamic Web TWAIN successfully. We suggest you create images by using Dynamic Web TWAIN or Dynamic TWAIN.

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